15 docs tagged with "support"

The most common question is always - is this display suitable for my content? Below is comparison table for major content functions per platform.

Explanation on how signageOS plans and subscriptions work

This document announces and clarifies the deprecation of certain operating systems, devices, tools, and other components of signageOS.

We benchmarked Tizen 2.4 devices. The full result can be found here: https://html5test.com/s/285ba23cfba20e08.html

We benchmarked Tizen 3.0 devices. The full result can be found here: https://html5test.com/s/bb515c3cfb9375fe.html

We benchmarked Tizen 4.0 devices. The full result can be found here: http://html5test.com/s/80c29b43bf6a6ae2.html

We benchmarked webOS 1.0 devices. The full result can be found here: https://html5test.com/s/f6dd813cfbcf3079.html

We benchmarked webOS 2 devices. The full result can be found here: https://html5test.com/s/a10e453cfbd3c49e.html

We benchmarked webOS 3.x devices. The full result can be found here: https://html5test.com/s/ad92733cfb97c042.html

We benchmarked webOS 4 devices. The full result can be found here: http://html5test.com/s/8de51d43b5100d7c.html

Our developers have prepared a handy page for you to manage your tickets. You can find it under Support in the Box main menu.

Reference of SMIL standard features supported by the signageOS SMIL player, including media, scheduling, and layout elements.

How to submit a support ticket to signageOS, what information to include, and how to configure Support Access Permission levels for your company.

How to register large device deployments in the signageOS Deployments Calendar so the Support Team can assist during your scheduled rollout.

Explains signageOS support ticket triage, including request types, Severity 1 to 4 levels with resolution and escalation commitments, and stages.