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User Roles in Box

User Roles are defined separately in a Company and Organization. User Roles are based on the industry-standard approach of least privileges so you will need to explicitly grant user access to your Company, Organization, and management features.

User Roles in Company

  • Company Owner

  • Company Manager

  • Company User

  • Company Guest

company-settings-03.png

User Roles in Organization:

  • Organization Manager

  • Organization User

company-settings-04.png

User Roles Description

 

 

Role Description
Company owner User that created the Company, or got the ownership afterwards.

Capable of complete management, device and organization overview. Full access everywhere.
Company manager User assigned to the Company with "admin"-like privileges.

Have full access to all Organizations as an Organization Manager + can manage Organization's Device Plan.

Can invite new users to the Company or Organizations
Company user

Standard company user managing end-customers Organizations. Privileges apply if assigned to the company.

Have access to assigned Company's Organizations as either Organization Manager or User.

Possibility to get granted access to all Organizations within the Company.

No Device Plan management.

No Company settings access.

Company User has access to the signageOS support portal.

Company guest

Standard company user managing end-customers Organizations. Privileges apply if assigned to the company.

Have access to assigned Company's Organizations as either Organization Manager or User.

Possibility to get granted access to all Organizations within the Company.

No Device Plan management.

No Company settings access.

No Organization device packages management

No access to the signageOS support portal.

Organization manager

User assigned to the Organization capable of full management (Read, Create, Update, Delete) of the Organization and its:

Devices

- View, Provision, Update, Deprovision

- Manage settings

 

Applets

- View, build Core Apps, Assign to devices

 

Locations

- View, Create, Update, Delete

 

Alerts & Alert Rules

- View, Create, Update, Delete

 

Device Policy

- View, Create, Update, Delete

 

Users

- View users in the Organization

 

Organization Packages management

Can not change the Organization Device Plan.

Organization user

Standard user assigned to an Organization.

Devices

- View, Provision, Update, Deprovision

- Manage settings

 

Applets

- View, build Core Apps, Assign to devices

 

Locations

- View, Create, Update, Delete

 

Alerts & Alert Rules

- View, Create, Update, Delete

 

Device Policy

- View, Create, Update, Delete

 

Users

- View users in the Organization

Access to REST API tokens based on the user role

Only certain roles can access and generate REST API tokens. Account tokens are restricted to Company owners and managers. Organization tokens are only available for users that have a Manager role under the respective Organization.

Roles_access_apis.png

 

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