Sharp Device Provisioning

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Before device deployment check the compatible device FIRMWARE as it is very important to have tested FW. The FW for each device is documented on the Supported devices page. In case the device is not on the list, contact our support.

Attention Required: Android, in general, does not support application downgrade. Once you update to a higher version of the Core App, there is no other way to then reinstall on the device. 

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In order to install the signageOS App on Sharp, please follow these steps:

Prerequisities

Setup persistent Android

  1. Press round button MENU on RC.
  2. Navigate to OTHERS section and ensure:
    • POWER MANAGEMENT: OFF
    • CONNECT AUTO INPUT SELECT: OFF
    • NO SIGNAL AUTO INPUT SEL.: OFF
  3. Navigate to MONITOR section and ensure:
    • OPERATION MODE: MODE2
    • POWER SAVE MODE: OFF
    • OFF IF NO OPERATION: OFF
  4. Navigate to SETUP section and ensure:
    • START INPUT MODE: APPLICATION
    • COMMUNICATION SETTING => RS232C/LAN: LAN
  5. Go to Android Settings. On page Security ensure Unknown sources is checked.

Install signageOS

  1. Go to Android Browser, type in the address of latest APK at https://a.signageos.io, download it, install it from File Manager.
  2. Plug in a USB stick with latest APK, install it from File Manager.

Sharp is supported since v2.3.0.

Once the display starts with the signageOS App you will see a short Verification code in the middle of the screen.

Attention Required: In order to prevent Android from displaying Android homepage and thus not showing your content, you must Enable Kiosk Mode (or Lock Remote Control) either through Box device settings or through API.

Always set the Remote Control Lock to enable via REST API or in Box on the device detail's Settings tab.

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