Manual local firmware upgrade

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signageOS supports remote firmware upgrade for all major platforms, including Samsung Tizen, LG webOS, BrightSign, and Android-based devices like Philips BDL.

To upgrade/downgrade firmware on your device please follow steps relevant to the display manufacturer:

Don't power off the display during Firmware installation under any circumstances.

Samsung local firmware upgrade

If you are having a Tizen display and your Firmware version is lower then 20xx (eg. T-HKMLAKUC-1006.4) you have a pre-production display that might/might not be upgradable. Kindly always check with our support team or Samsung team the compatibility or use a different display.

How to check Firmware version on Samsung

To check your Firmware version, use IR Remote control and navigate to Menu -> Support -> Contact Samsung. Check the line Software version and compare the value with our table of supported firmwares for your model.

How to upgrade Firmware on Samsung

  1. download Firmware from our repository based on your exact model name
  2. unzip the file into the root folder of your USB flash drive (eg.: F://image/image.md)
  3. turn on the display
  4. plug in the USB flash drive
  5. switch to HDMI input
  6. Press MENU on remote control
  7. navigate to Support menu item and select Software update
  8. confirm the "Search for Firmware n the USB flash drive"
  9. once Firmware is discovered select to update the Firmware
  10. wait until the display finishes the upgrade (might be more then 20 minutes)
LG local firmware upgrade
  1. Download Firmware from our repository based on your exact model name
  2. unzip the file into the LG_MONITOR folder placed in the root folder of your USB flash drive (eg.: F://LG_MONITOR/file.epk)
  3. turn on the display
  4. plug in the USB flash drive
  5. display will automatically show the upgrade dialog
  6. select the Firmware
  7. press Confirm or Upgrade to continue
  8. wait until the display finishes the upgrade (might be more then 20 minutes) 

The Firmware is not visible? Follow these additional steps:

  1. Press Exit on the IR remote control
  2. Press Settings on the IR remote control
  3. navigate to General option in the menu
  4. press 7 times 7 on the remote control
  5. follow the steps above
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