Kiosk/IR Remote Control Lock

• User can remotely lock device to Kiosk mode and disable IR Remote control to prevent any misconfiguration
• If supported by the platform, Kiosk mode is secured with an auto-generated unique PIN

Any production device should always be in the Locked status to avoid unwanted operation by an outsider.

How to enable Kiosk mode / lock IR Remote Control

Box - Device detail

1. Navigate to device detail
2. Go to Settings Tab
3. Switch to Locked status
4. Save

Box - Device Policy

1. Create a new Device Policy
2. Set Kiosk mode - Locked on the Policy detail
3. Assign Device Policy to devices

Rest API

• On individual device
• Via Device Policy

How to disable Kiosk mode locally

On touch-enabled devices

1. Touch and hold one finger in the bottom left corner
2. Use your other hand and swiftly swipe with all 5 fingers on the screen (any direction, preferred is left to right)
3. Enter a device PIN in the input
   • PIN is unique per device and can be found on the device detail page

On non-touch devices

1. Connect a keyboard to the device
2. Press F1 or F12 (differs device to device)
3. Enter a device PIN in the input
   • PIN is unique per device and can be found on the device detail page

On LG and Samsung devices

1. Connect a keyboard to the device
2. Press Windows key