Move devices between Organizations

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If needed, you can move a device from one Organization to another. The device will change its subscription (Device plan) accordingly.

The change of the Device plan will take up to 24 hours.

To be able to move the device, you need to be assigned/be a member of both - the original and target Organization.

 

How to move the device in Box:

  1. Open the device detail
  2. Click on Edit info
  3. Select a new Organization for the device
  4. Confirm

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How to move the device via API:

For moving devices via API, use Set Device Organization endpoint - https://api.docs.signageos.io/#0eb2c399-eab2-4d45-bf2b-2dbe3c488926

 

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